This policy explains what personal information we collect, how we use it, and your rights. We are the data controller for your information.
What we collect. Contact details (name, address, phone, email); order and payment information (processed securely by our payment providers, who handle your card details, which we do not store); account details; your communications with us; and technical data such as your device, IP address, and how you use our site, collected through cookies and similar technologies.
How we use it. To process and deliver your orders, manage your account, provide support, personalise your experience, prevent fraud, and meet our legal obligations. We only send marketing emails with your consent, and you can unsubscribe from them at any time.
Who we share it with. Service providers who help us run the store, including Shopify (our platform), payment processors, shipping carriers, email tools, and analytics providers. We do not sell or rent your personal information.
Hosting. Our store is hosted by Shopify, which stores and processes data on our behalf. For details, see the Shopify Consumer Privacy Policy.
Your rights. Depending on where you live, you may access, correct, delete, or receive a copy of your data, and object to or restrict certain processing. To exercise these rights, email contact@shopavorahome.com. UK and EEA residents may also complain to their local data protection authority.
Security and retention. We use appropriate safeguards and keep your information only as long as needed for the purposes above or as required by law. No method of transmission over the internet is completely secure.
Children. Our store is not intended for children under 16, and we do not knowingly collect their data.
We may update this policy from time to time and will revise the "last updated" date when we do. Questions? Email contact@shopavorahome.com or write to Avora Home, 47 rue Vivienne, 75002 Paris, France.
Last updated: 5 September 2026.
